Contact information
Contact Information
We're here to help! If you have questions, concerns, or need assistance, please reach out to us.
Customer Support Email
Email: support@luhxe.com
Our support team will respond to your inquiry within 24 to 48 hours during business days. Please include your order number and a detailed description of your question or concern to help us assist you more efficiently.
What We Can Help With
We are available to assist with: order inquiries; shipping and delivery questions; refund and return requests; product information; account issues; and general customer service concerns.
Response Time
We aim to respond to all customer inquiries within 24-48 hours. During peak seasons, response times may take slightly longer. Thank you for your patience.