Contact information

Contact Information

We're here to help! If you have questions, concerns, or need assistance, please reach out to us.

Customer Support Email

Email: support@luhxe.com

Our support team will respond to your inquiry within 24 to 48 hours during business days. Please include your order number and a detailed description of your question or concern to help us assist you more efficiently.

What We Can Help With

We are available to assist with: order inquiries; shipping and delivery questions; refund and return requests; product information; account issues; and general customer service concerns.

Response Time

We aim to respond to all customer inquiries within 24-48 hours. During peak seasons, response times may take slightly longer. Thank you for your patience.