Privacy policy
Privacy Policy
Luhxe values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
Information We Collect
We collect information you provide directly, including name, email address, shipping address, billing address, and payment information. We also automatically collect data about your browsing activity, device information, IP address, and cookies through our website.
How We Use Your Information
Your information is used to: process and fulfill your orders; send order confirmations and shipping updates; communicate about promotions, new products, and company updates; improve our website and services; prevent fraud and ensure security; and comply with legal obligations.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your shopping experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser. Disabling cookies may limit website functionality.
Third-Party Sharing
We do not sell your personal data. However, we share information with trusted third parties who assist with payment processing, shipping, email delivery, and analytics. These partners are contractually obligated to protect your data and use it only for specified purposes.
Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact support@luhxe.com. We will respond within 24-48 hours.
Data Security
We implement industry-standard security measures, including SSL encryption, to protect your information. However, no method is 100% secure, and we cannot guarantee absolute security.
Policy Updates
We may update this policy periodically. Continued use of our website constitutes acceptance of changes.